Ferguson Enterprises Inc - Bathroom and Kitchen Fixtures in Portland (Ask A Merchant Portland)

Company Description:
Ferguson supplies plumbing and builder products, industrial pipe, valves and fittings, heating and cooling equipment, waterworks products and more

Visit Ferguson Enterprises Inc's Store

Company Email:
first.last@ferguson.com

Operation Hours:
Customer Support for On-line store: Monday-Friday: 8-5 PST, Saturday: 8-4 PST and Sunday: 10-3 PST

In Business Since:
1953

Gifts:
yes

Areas Serviced:
World Wide

Speciality:
Ranked by trade publications as the largest distributor of plumbing supplies and pipes, valves, and fittings (PVF). Ferguson is also the third largest distributor of heating and cooling equipment (HVAC).

Product:
Distributor of plumbing supplies and pipes, valves, and fittings (PVF) in the US. Distributor for heating and cooling equipment (HVAC). Supplier of plumbing; waterworks; mechanical and industrial; Residential plumbing, lighting, gas fireplaces and appliances; tools and safety equipment.

Brands and Manufacturers:
Brands Delta, Emerson, Forte, Grohe, Kenroy, Kichler, Maxim, Moen etc. Manufacturers: Lasco Bathware, Inc,American Cast Iron Pipe (ACIPCO),Advanced Drainage Systems, Inc., Miller Equipment - Div. of Sperian, Pace Machinery Group, Inc. etc.

Payment Method:
Amex-Visa-Check-Discover-MC-other

Privacy Policy:
1. Purpose The European Commission’s Directive on Data Protection (October 1998) prohibits the transfer of Personal Data to non-European Union nations that do not meet the European “adequacy” standard for privacy protection. In order to bridge these different privacy approaches and provide a streamlined means for US organizations to comply with the Directive, the US Department of Commerce, in consultation with the European Commission, developed a “Safe Harbor” framework. The Safe Harbor—approved by the EU in July 2000—is a way for US companies to avoid experiencing difficulties with their dealings with the EU or potentially facing prosecution by EU authorities under European privacy laws. 2. Scope The scope of this Safe Harbor Privacy Policy applies to any Personal Data received by Ferguson in the US that was obtained in the EU, in any format including verbal, written, electronic or printed paper; or transferred from one format to another and stored by the Company or a Company Agent. 3. Safe Harbor Privacy Statement Ferguson values individual privacy and respects the privacy of its employees, customers, clients, vendors, partners and others. Ferguson endeavors to gather, use and disclose Personal Data in a manner consistent with the laws of the countries in which it does business and upholds the strictest ethical standards in its business practices. This Safe Harbor Privacy Policy sets forth the privacy principles that Ferguson follows with respect to private and Personal Data transferred from the European Union to the United States. 4. Compliance with Safe Harbor The US Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (the “Safe Harbor Principles”) to enable US companies to satisfy the “adequacy standard” requirement under EU law that protection be given to Personal Data transferred from the EU to the US. Ferguson commits to adhere to the privacy principles of the Safe Harbor Program administered by the U.S. Department of Commerce. Information on the Safe Harbor Program can be found at the program’s website http://export.gov/safeharbor. Consistent with its commitment to protect personal privacy, Ferguson adheres to the following Safe Harbor Principles: 4.1 Definitions For purposes of this Safe Harbor Privacy Policy, the following definitions shall apply: “Company” means Ferguson Enterprises, Inc. and its divisions but excluding all subsidiaries and affiliates. “Agent” or “Vendor” means any third party that collects or processes or otherwise uses Personal Data or “Sensitive Personal Data” solely on behalf or under the instruction of Ferguson. “Personal Data” means any information or set of information that identifies or can reasonably be used to identify an individual. Personal Data does not include data that is encoded, encrypted or made anonymous in part or in whole, or publicly available information that has not been combined with non-public “Personal Data.” “Sensitive Personal Data” means Personal Data that reveals race, ethnic origin, political opinions, religious or that concerns an individual’s physical or mental health, marital status, family status or sexual orientation. Information is treated as “Sensitive Personal Data” when it is received from a user or third party that treats and identifies it as sensitive. 4.2 The Information Collected and How it is Used The following privacy principles apply to the collection, use, and disclosure of Personal Data by Ferguson. 4.2.1 Web Related Aggregate and Statistical Data Ferguson collects certain aggregate data from employees for the purpose of complying with US federal and state government reporting requirements. Ferguson also collects certain aggregate data for general statistical information each time a Company web site is visited. This information is collected through the server web logs and may consist of dates and times of visits to our web site(s); the IP addresses of visitors to our web site(s); the operating system and browser version of the computers of visitors to our web site(s). This data is not used individually to identify users of our web site(s). This data is used to analyze system performance, usage, peak usage and usage trends. Ferguson’s web sites employ the use of “cookies.” Cookies are small data files (text) that are transferred from a standard web server to a user’s browser. Cookies contain information that can be read by the Web server for record-keeping purposes. Use of cookies is a standard practice on the Internet and can improve the service a web site provides. The information stored in cookies is not used to personally identify an individual and does not contain “Personal” or “Sensitive Personal” data. Cookies may be rejected if a user’s browser is set to reject or deny cookies; if a user has a third-party program installed that interferes or prevents cookies (i.e., certain firewalls, anti-virus or anti-spyware programs) or notifies the user whenever a cookie is sent to the user’s computer. Cookies sent by Ferguson that are rejected may limit access to Ferguson’s web sites or the web site may no longer function as intended or be accessible to the user. 4.2.2 Personal Data Submitted to Ferguson All personally identifiable information received by Ferguson is voluntarily submitted by employees or by others on the employees’ behalf with their explicit or implicit consent. Those providing the information may include individuals providing references; third parties responding to authorized background checks; workplace monitoring mechanisms; third parties sending email, mail or other deliveries to employees; other employees completing performance appraisals, and colleagues providing comments with respect to an employee’s performance; where appropriate, from medical professionals; individuals conducting investigations in support of allegations of unlawful or inappropriate activity; and otherwise as required or permitted by law. 4.2.3 Use of Personal Data by Ferguson The purposes for which we may use employee personal data it are specified in greater detail below in Appendix A. 5. Ferguson Safe Harbor Privacy Principles The privacy principles in this policy are based on the Safe Harbor Principles: 5.1 Notice Where Ferguson collects Personal Data directly from employees, it will inform them about the type of Personal Data collected, the purposes for which it collects and uses the “Personal Data,” and the types of third parties to which Ferguson discloses or may disclose that information, and the choices and means, if any, Ferguson offers individuals for limiting the use and disclosure of their “Personal Data.” Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Data to Ferguson, or as soon as practicable thereafter, and in any event before Ferguson uses or discloses the information for a purpose other than that for which it was originally collected. 5.2 Choice Ferguson will offer individuals the opportunity to choose (“opt out”) whether their Personal Data is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For “Sensitive Personal Data,” Ferguson will give individuals the opportunity to affirmatively and explicitly consent (“opt in”) to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Ferguson will provide individuals with reasonable mechanisms to exercise their choices. 5.3 Transfers to Vendor Partners On occasion, Ferguson will provide information stored on our servers to vendor partners, for the purpose of integrating with that vendor’s product or service offerings, e.g., to providers of insurance products that Ferguson employees have voluntarily requested and agreed to purchase via payroll deduction. This integration is performed at the request of our vendor partner to further their business needs and to provide services or to improve those services. Data that is shared may include name, e-mail address, employee ID, address, Social Security Number, date of birth and other information; but Ferguson only transmits to these vendors data that is essential to the fulfillment of the product or service that the employee has voluntarily agreed to purchase. Contractual agreements are made between Ferguson and the vendor to whom the data is being transferred. Ferguson’s vendor partners are assumed to hold similar privacy standards as Ferguson. If Ferguson becomes aware that a vendor is using or disclosing Personal Data or “Sensitive Personal Data” in a manner that is improper or that is contrary to this Safe Harbor Policy, Ferguson will take commercially reasonable measures to stop or prevent the use or disclosure of such data. 5.4 Access and Correction Information that is stored about the users of Employee Self Service data is accessible and editable directly from within Ferguson’s intranet site(s). Ferguson permits users to edit, correct, or delete any information that they feel is inaccurate or incomplete. Should an individual not be able to access or correct this information, the individual should contact the Payroll department at 757.989.2980 to obtain information about how to access and edit Personal Data or Sensitive Personal Data within the site. 5.5 Integrity of Data Ferguson will use Personal Data only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Ferguson will take commercially reasonable steps to ensure that Personal Data is relevant to its intended use, accurate, complete, and current. 5.6 Security of Information Ferguson will take all reasonable precautions to protect all “Personal” and “Sensitive Personal” data in its possession from unauthorized access, loss, or misuse. This includes, but is not limited to, the use of 128-bit encryption technology, regularly scheduled backups of data, secured storage of all Sensitive Personal information and access limitations and restrictions to the servers and computers that contain such data. 5.7 Enforcement of Policy Ferguson will conduct periodic audits of its relevant privacy practices to verify its compliance and adherence to this Safe Harbor Policy. Any employee or agent that Ferguson determines is in violation of this policy will be subject to corrective action. Employees are subject to discipline up to and including termination of employment for violating company policy regarding privacy. Agents in breach of their respective contract with regard to the privacy policy will be subject to damages including termination of the contract. 5.8 Resolution of Disputes Any questions or concerns regarding the use or disclosure of Personal Data should be directed to Ferguson’s Safe Harbor Officer at the address given below. Ferguson will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Data in accordance with the principles contained in this policy. For complaints that cannot be resolved between Ferguson and the complainant, Ferguson has agreed to participate in the dispute resolution procedures of the panel established by the European Data Protection Authorities to resolve disputes pursuant to the Safe Harbor Principles. 5.9 Limitations on Application Ferguson’s adherence to these Safe Harbor Principles may be limited (a) to the extent required to respond to a legal or ethical obligation; and (b) to the extent expressly permitted by an applicable law, rule, or regulation. Web sites created by Ferguson may contain links to other Web sites. Please be aware that Ferguson is not responsible for the privacy practices of these web sites. Ferguson does not endorse them or make any representations about them or any information, services, products, or materials found on them. Users are strongly encouraged to read the privacy policies of any third-party sites accessed through links. 6. Contact Information Questions, comments or concerns regarding the Safe Harbor Policy may be directed to: Ferguson Enterprises, Inc. John Allen Waldrop, III Assistant General Counsel 12500 Jefferson Avenue Newport News, VA 23602 Johnallen.waldrop@ferguson.com 7. Changes The practices described in this Policy are current as of March 25, 2008. Ferguson reserves the right to modify or amend this policy at any time consistent with the requirements of the Safe Harbor Principles. Appropriate public notice will be given concerning such amendments. This policy may be changed periodically in accordance with the requirements of the Safe Harbor Principles. Changes to the Safe Harbor policy will be posted on Ferguson’s corporate web site—www.Ferguson.com—or concerned parties may request notification of updates via e-mail. 8. Effective Date This policy takes effect on August 1, 2007.

Shipping Policy:
StockBlowout.com proudly offers some of the most comprehensive shipping options available. We’ve partnered with only the best carriers to ensure that you will benefit from low shipping rates to the convenience of delivery right to your home. Were pleased to offer three levels of service: 1.) Small Pack Delivery: Smaller to midsize items will be shipped using our UPS small pack service. Options for this service include: Standard Ground, 2nd day air, or Next day air. If you’ve ordered two or more items, you may receive your order in multiple boxes. Due to the variability of shipping locations, your order may be received on different days. There are no additional charges for split shipments. 2.) Standard Freight Delivery: Larger, heavier items, items of a fragile nature, or items containing regulated materials, will be delivered by a freight carrier. Standard freight service includes delivery of your order curbside only. Delivery of your merchandise inside your home is available using our White Glove Delivery Service. Standard freight delivery typically spans 5-7 business days. 3.) White Glove Delivery: This service includes delivery of the items, inside your home, in the room of your choice.* As part of this service, the carton and packing materials are removed and disposed of. We highly recommend this option for larger, heavier appliances. White Glove Delivery is a premium service, and is available for an additional charge. Because of the care of handling in transit, white glove delivery usually spans 10-14 days. Please contact customer service for details! *Note! White Glove Delivery Services apply to single story deliveries only. Deliveries involving more than 5 stairs will be subject to additional charges. Please contact customer service for more details. IMPORTANT NOTES ABOUT FREIGHT DELIVERY! Carriers prefer to make the delivery with the person who originally placed the order, in the event that you would like some else to receive the delivery on your behalf, please contact our customer service, and we'll be glad to make that change for you. During the delivery process the carrier will require the merchandise to be signed for, and it is very important to inspect the delivery carton for any creases, tears, dents, or holes.-should any of these damages exist please write that information on the face of the delivery receipt. Failure to properly notate damages or shortages will waive our right to file a claim against the carrier on your behalf. Where can I have my order shipped? We are currently only equipped to ship items within the U.S. (this includes Hawaii and Alaska). If you do not live within the U.S. and would like to place an order, you may do so by having your merchandise shipped to a forwarding address within the U.S. Shipping & Order Confirmations Shortly after placing your order, you will receive an email confirming that we have received your order. If you’ve ordered items require freight delivery, you will receive a second email providing detailed instructions on how to receive and inspect your shipment. A third and final email will be forwarded once your order has shipped. You will receive more than one shipment confirmation email if your order is fulfilled in multiple shipments. Please save these email invoices for your records. Shipping Rates Weight and package size can vary depending on your order. All shipping rates are determined by either the United Parcel Service shipping gateway, as a per piece calculation, or occasionally we will pay or discount shipping costs based on a promotion. Once you begin the check out process your shipping cost will be calculated. If your order is going to be shipped based on weight, you must input your zip code before you check out. Based on the weight of your order and the location it is being shipped to, you will have the option to choose from several different shipping rates. If you believe the rates are incorrect, or are unable to complete your checkout process, please contact customer service for assistance. Shipping Backorders We proudly boast excellent fill rates, but occasionally an item can be on backorder due to popularity and demand. This means that different parts of your order can come from various locations around the country. If your order includes more than one item, we will make every effort to send available items together. In the event only some of the items in your order are available at a single location, we reserve the right to ship you multiple packages from multiple warehouses. If we elect to break your order into multiple packages, you will not incur any additional freight charges. In the unlikely event we are unable to ship your order complete, we reserve the right to ship the stock we have and backorder the items which we were unable to ship. You will be notified via e-mail of the estimated delivery date for your backordered items. You will not be charged any additional freight charges for items that are backordered.

About Portland
Oregon’s largest city and the Pacific Northwest’s third largest, Portland boasts a population of approximately 2 million residents in the Portland Metropolitan Area. Known as the “City of Roses” for its ideal climate for growing roses, Portland is also known for its many parks, public transportation system and the Trailblazers NBA basketball team.

Portland’s Location
Portland is located in Oregon state where the Willamette and Columbia rivers meet.

Portland’s Neighborhoods
Northwest Portland includes the Pearl District, Old Town Chinatown, the Northwest District, and various residential and industrial neighborhoods.

North Portland is a mixture of residential, commercial, and industrial areas.

Northeast Portland is made up of a diverse collection of neighborhoods, including exclusive residential areas and working-class neighborhoods.

Southeast Portland incorporates the warehouses along the Willamette through historic Ladd's Addition to the Hawthorne and Belmont districts and Gresham.

Portland’s Climate
Warm, sunny and dry during the summer with an average high of 81 degrees in July.
Winters are usually mild to chilly with moisture and a high of 46 degrees in January.
Average of 155 days a year with measurable precipitation.

Portland’s Square Miles 145.4 square miles
Portland’s Population 568,380 residents
Portland is: the Largest City in Oregon and the 23rd largest city in the U.S.

2000 Portland Demographics:
- White 77.9%
- Hispanic or Latino 6.8%
- American 6.6%
- Asian 6.3%
- Native American 1.0%
- Total Population (2000 est.)= 529,121

Portland’s Major Attractions
Portland Art Museum
Oregon Museum of Science and Industry
Portland Classical Chinese Garden
International Rose Test Garden
Forest Park
Portlandia statue
Powell's City of Books

Important Phone Numbers in Portland
Emergency:
Police: 911
Fire: 911
Sheriff: 911
Non Emergency: (503) 823-3333

Transportation:
Airline Information: 503-460-4234
Public Transportation: (503) 238-RIDE
Radio Cab: (503) 227-1212
Broadway Cab: (503) 227-1234
Yellow Cab: (503) 227-1234
Portland Taxi: (503) 256-5400
Portland Shuttle: (503) 327-1094
Northern Lights Towncar Services: (503) 760-2478
Lucky Limousine & Towncar: (503) 254-0010
Amtrak: (800) USA-RAIL
Alamo Rent-A-Car: (503) 513-9550
Budget Car and Truck Rental: (800) 826-2090
Enterprise Rent-A-Car: (503) 284-8055
DMV: (503) 299-9999
Dept. of Transportation: 503-731-8200

Utilities:
Portland Water Bureau: 503-823-7770
Public Utilities Commission: (503)823-3008
Portland General Electric Co.: (503) 464-8000
Pacific Corporation: (503) 813-5000
Constellation Energy Group: (503) 552-6150
Northwest Natural Gas: (503) 226-4211?
Comcast Cable: (503) 335-3663?
Time Warner Cable: (503) 234-6183?
DISH Network: (503) 684-1567
Qwest: (866) 438-4939

Other:
Multnomah County Library (503) 988-5123
Portland Development Commission (503) 823-3200
Oregon Convention Center Info (503) 235-7575

City Information:
City/County Information Center(503) 823-4000
Travel Portland (503) 275-9750

School Districts:
Portland Public Schools (503) 916-2000

Newspapers:
The Oregonian (503) 968-3162
Northwest Examiner (503) 241-2353
Business Journal of Portland (503) 274-8733
Willamette Week (503) 243-2122
Portland Observer (503) 288-0033

Radio:
KNRK FM - (503) 733-5470
KGON FM - (503) 733-5466
KKRZ FM – (503) 226-0100
KVMX FM - (503) 517-6400
KWJJ FM - (503) 226-9653
KFXX FM – (503) 223-1441
KXL AM - (503) 243-7595
KOAC AM - (503) 293-1982

Television:
KATU TV Ch. 2 - (503) 231-4222
KOIN TV Ch. 6 - (503) 464-0600
KGW TV Ch. 8 - (503) 226-5000
KPTV TV Ch. 12/30 - (503) 906-1249
KRCW-TV Ch. 32 - (503) 644-3232
KOPB-TV Ch. 10/27 - (503) 244-9900

Business:
Better Business Bureau (503) 226-3981
US Patent and Trademark (800) 786-9199
US Copyright Office (202) 707-3000
CDC (800) 611-5170
CA Contractors Licenses (503) 378-4621