Whether I am working on a server in a busy downtown office, setting up a family PC for playing a Blu Ray movie on a new HDTV, or simply sharing the computer screen of a single mother in Iowa to help her understand her new laptop better, I am always humbled by the trust given to me as I share your private spaces, both virtual and real. The most important thing to me in the running of my business, is the relationships I build with my clients. I know intimately, the frustration we all must deal with as we become ever more dependent on technology. My goal is not only to return functionality to your computers, but to help you to understand the technology you use, and hopefully make your experience inspirational and even, (dare I say it?) fun!